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Installation & Setup

Trustie Pro extends Trustie Free with advanced review collection, display widgets, and import tools.

Requirements

  • WordPress 6.0 or higher
  • PHP 7.4 or higher
  • WooCommerce 7.0 or higher
  • Trustie Free (installed automatically)

Installation

From Your Account

  1. Download Trustie Pro from your Tracksies account
  2. Go to Plugins > Add New > Upload Plugin
  3. Choose the ZIP file and click Install Now
  4. Activate Trustie Pro

Trustie Free is bundled and activates automatically.

License Activation

  1. Go to Trustie > License
  2. Enter your license key (from your purchase email)
  3. Click Activate

What’s Included

Trustie Pro adds these features on top of Trustie Free:

Review Request Sequences

Send multiple follow-up emails to collect more reviews:

  • First request after X days
  • Reminder if no review after Y days
  • Final nudge (mention rewards here if the Perkie add-on is active — Perkie Review Incentives)

Embedded Review Widget

A floating widget that displays your latest reviews:

  • Slides out from the side of the page
  • Fully customizable colors and position
  • Shows star ratings and customer names

Review Import

Import reviews from other platforms:

  • CSV import
  • Yotpo import
  • Judge.me import
  • Stamped.io import

Priority Support

  • Email support with 24-hour response
  • Video call support for complex issues

Quick Setup

1. Configure Request Sequences

Go to Trustie > Settings > Request Emails:

  1. Enable email sequences
  2. Set timing for first request (e.g., 7 days after delivery)
  3. Add reminder emails (optional)
  4. Customize email templates

2. Set Up the Widget

Go to Trustie > Designer > Widget:

  1. Enable the review widget
  2. Choose position (left/right, top/middle/bottom)
  3. Select which reviews to show
  4. Customize colors to match your brand

3. Import Existing Reviews

Go to Trustie > Import:

  1. Choose your import source
  2. Upload your export file or connect API
  3. Map fields to Trustie fields
  4. Run import

Next Steps

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